TDC Training & Development News Review
TDC congratulates students for their success
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TDC's Suzie presents the Level 4 Award for Professional Development in Accident
Investigation to successful students |
TDC students are now undertaking all forms of investigation and research work on behalf of a variety of clients.
One major law firm requested investigating staff to attend and take statements from six potential witnesses in a criminal case. Not so surprising or 
difficult you may think, given the skills that TDC students attain whilst completing the course. However, all six witnesses who were to be interviewed lived and worked in New York.
TDC students are of course trained in all aspects of investigation work, a point that does not go unnoticed by law firms and insurance companies.
For over 20 years TDC has conduct specialised training of military personnel across all the services
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TDC staff supervise military service staff in conducting a re-enactment of a fatal diving accident. |
These specialist courses normally take place within the United Kingdom but may be carried out anywhere in the world. This practical form of training which TDC are renowned for, takes the student through set practical exercises. The course culminates in a fatal accident investigation scenario / re-enactment which is as close to the real event as possible. Throughout this training all students are supervised by qualified staff to ensure that each and every learning opportunity is presented to the student.
Site Visits
Because TDC Training is an actual investigation company, we use actual case files in order to train our students. The training is very intense but our students do sometimes find ways to make even the experienced training staff take a second look. Students while on a site visit took this picture which certainly made training staff take a second look..
Student Support
TDC students return again and again to the training school to discuss cases they are working on. Chris, (pictured) initially trained with TDC in 2002 and has been developing his accident investigation skills ever since. Recently however, Chris again returned to TDC for support in dealing with a very complicated investigation. TDC were more than pleased to assist in a very minor way as Chris had identified the main issues and the weakness in the expert evidence which was to be submitted to the court. Well done Chris.
Leading insurance company employees select TDC as their training provider
Tony
worked for one of the country's leading insurance companies settling
all types of claims. Advancement within his industry would certainly
come through the gaining of an approved investigation qualification.
Tony and TDC actively encourage the mixing of students as this provides
students who are new to the industry with a greater insight into the
work while also establishing good industry contacts for the future.
Slip and fall
TDC continues to be amazed at the number of accidents occurring to individuals going about their daily lives. An elderly man was injured when he fell due to a major hole in the pavement area as he walked home late one night. Clearly this hole and the poor safeguards did not provide any level of safety to pedestrians.
Stolen car case called for criminal investigation
A serious accident occurred when a stolen car being driven at high speed hit an innocent
motorist with such force that it completely turned the innocent motorist's car onto its roof.
Thankfully no serious injuries occurred. TDC investigators were quickly involved with the
investigation. The TDC recognised training/qualification is the only one of its kind dealing
with criminal and civil investigation procedures.
Our association with the emergency services
The
long association TDC has with the emergency services continues. Over
many, many years we have trained for the fire and ambulance services
with TDC students also undertaking investigations on behalf of police
officers. The emergency services are of course looking for the most
up-to-date training, leading to a recognised qualification. Over the
years they have come to depend on TDC to provide high quality training
that fully meets their needs.
TDC pick up the pieces
David
and Colin recently retrained with TDC and received a recognised qualification.
They had both attended a course which made promises of guaranteed employment
and ongoing support for their students through various companies and
agencies that had been set up. However, on completion they found themselves
with a non-recognised certificate in accident investigation issued by
the training school, and as far as guaranteed work is concerned, David
and Colin now advise everyone to read the small print and check why
any firm should trade under so many names.
Former students
David
trained with TDC some years ago, so when his work brought him back to
the area he called in to tell us how well he was doing. Working for
insurance and law firms David retains a very professional yet relaxed
approach to dealing with clients. While he was training with us his
enthusiasm for learning was very apparent and he has lost none of that
enthusiasm. We wish him continued success.
Regional Training Managers attend TDC training course
With a fleet of over 1,500 vehicles throughout the United Kingdom the need to control various aspects of driver training, which include the level and response to accidents, was an urgent requirement of a national company. With its long established links with commercial and insurance companies, TDC was recommended and selected as the training company that would provide the most up-to-date training and qualification.
Both Mark and Gavern (pictured) found the course to be excellent, meeting all their expectations and are now using their new skills in their day-to-day roles.
A new rewarding career
A rewarding future could be just weeks away. The successful student will have the opportunity to meet people from all walks of life, experience the variety that investigation and research bring when dealing with each new case and have the ability to use their newly taught skills in the best interest of the employer/client.
We look forward to teaching you these new skills.
6 people involved in fraud claim
TDC fraud investigators could not believe a simple accident could lead to the level of claim made by two families involved in a minor collision. Three family members from one vehicle and four members of another family travelling in the second vehicle all made high level personal injury claims after the low speed collision. Detailed observation and investigations revealed that only one person had suffered a minor injury as a result of the collision and two of the claimants had not even been present at the time of the accident. Had the matter not been fully investigated, then the insurance company stood to lose a great deal of money. The recession has without doubt increased the number of claims made as money problems hit more and more people.
TDC staff return to college
Elements of TDC's new forensics course have been incorporated into foundation courses for students who wish to go on to seek a future career in Forensic Science. TDC staff delivered the modules which included impact and speed calculation techniques together with first officer attending syndrome. Further modules are now to be developed for inclusion into undergraduate courses. TDC has a very long established association with educational courses at all levels and were very pleased to provide the expertise in the development and delivery of this module.
Where are they now?
George and Sodagar who undertook TDC training courses over 10 years ago are doing well, with George still working for the same major commercial company and sending two of his staff on the next TDC training course. Sodagar is about to change companies and will be specialising in fraud investigation.
Law firm keeps it in the family
When Carl wanted to join his father's successful firm of solicitors he knew that real qualifications would be an important factor. After a great deal of research he decided that a Level 3 qualification in both civil and criminal investigation procedures would prove to be very beneficial in his plans for a career in Law. With TDC providing the only course of this kind with recognised attainment levels within criminal and civil investigation procedures, Carl completed the TDC Level 3 accident investigation course. We feel sure that he will make his father proud of his achievements.
No negligence due to naked cyclist
When a driver ran into the back of a car stopped at the traffic lights, he believed he had a valid reason for being distracted. The distraction, a group of naked and semi-naked cyclists were in the process of crossing the traffic lights. So as to be believed when the police arrived the motorist took a picture of the offending cyclists who were part of a student fund raising outing. After viewing the photograph the police officer took off in the direction the naked cyclists had last been seen travelling, probably to take down a few details!
Commercial companies undertaking more investigations
Dee, pictured here, undertook the TDC training course as part of her company's move to improve the investigation of accidents involving company vehicles and drivers. Dee proved to be an excellent student and will prove of great value to the company in reducing claims.
Another TDC success story!
Training in small groups
TDC tutors, with their years of experience, are aware that for most students the course is a return to learning. We have found that learning in an interactive way within small groups with support from teaching staff is an effective and enjoyable method to ease individuals back into the classroom environment. The course is also multi-faceted, incorporating classroom learning with practical, hands-on learning to develop the skills required.
Accident investigation staff always working
When this driver failed to stop at a junction, a TDC accident investigator who was passing found himself taking over at the scene. The skills taught on the course enable our students to take on a whole range of unexpected situations.
Solicitor seeks new career challenge
Qualified Solicitors attend TDC training courses and provide other course members with a real insight into what potential law firms are actually looking for in an investigator. Solicitor attendance also keeps our training staff on their toes. To date every single solicitor that has been involved with TDC has supported our training methods and outcomes.
Practical Training in Forensics provided
by TDC
Following the completion of a 3 year University Forensic course and gaining her B.Sc. Salina, undertook the TDC training course and assisted in a TDC investigation of a suspicious death. The family of the deceased had instructed TDC to establish the events surrounding the finding of the deceased. This was the first real life practical experienced Salina had undertaken. Her role within the investigation was to support the experienced TDC investigator and Salina was supervised throughout, However, this was an important learning experience in her new career.
Low speed impact
TDC investigation staff were ask to complete a full report on a relatively low speed accident that left the
elderly driver of the car with a broken neck causing permanent paralyses to the lower body. A difficult
investigation and one in which TDC students received first hand experience of the impact accidents
can have on families. The investigation provided students with experience of taking statements from
injured parties, arranging vehicle inspection reports, liaising with the atending police oficers and examing
police reports and conducting a full and detailed inspection of the accident site.
More female students undertaking
TDC Course
We are very pleased to report that more female students are undertaking our accident investigation course and making a real success of their newfound careers.
We hope the trend will continue, particularly with reference to the fraud work, as females are much more adept at hiding radio ear pieces, using cameras concealed in bags and vehicle follow procedure
Law firms teach
on TDC training
courses.
TDC takes the fullest account of the feedback from law firms who take on our students and/or accident investigation files presented by students who with TDC support have started their own investigation companies.
These law firms continue to provide TDC with letters of reference and support, with some solicitors teaching on TDC courses. Our students really do benefit from this contact with working solicitors who have years of experience at all levels.
Severe burns
TDC accident investigators were called in when a worker received severe burns from a pipe carrying steam.
The injury became infected and will
most certainly leave scarring. In this
case the injured person was required
to attend hospital every two days in
order to have the dressing changed,
causing more discomfort.
Severe accidents
Former TDC students continue to use their expertise in dealing with serious
accidents, which have recently ranged from, loss of limbs to serious facial
injures and to death. TDC were recently contacted to provide investigation
staff to attend an accident site in Cyprus following a fatal road accident.
Graduate benefits
Our lead tutor being a graduate of
Manchester University (Masters level) was
very pleased to be given lifelong access to
the John Rylands Research Library. This will
certainly enable him to keep up to date
with the latest research findings. However,
we will be keeping an eye on his time
keeping as once he gets into the library
there is no getting him out.
TDC investigates bank fraud
TDC are currently conducting investigation work into serious bank fraud
occurring in several parts of the country. This is a very long, drawn out
investigation requiring a great deal of evidence gathering.
A friendly approach ensures co-operation
Site visits are undertaken by TDC investigators to establish the true nature of the accident.
Eve, pictured here, demonstrates a friendly approach to gaining information by introducing
herself and the purpose of her visit with a smile. Prior to completion of the course, Eve
decided to specialise in personal injury investigation work and has already taken up an offer of employment.
Family injured in road traffic accident
Within days of completing his course, TDC investigator Mark was investigating the serious road traffic
accident pictured right. The car which contained a family of three together with a fourth
passenger was in collision with a bus travelling in the opposite direction. The forces of
the impact caused serious injuries but, thankfully, no fatalities. The training and
qualification that Mark received as a result of attending the TDC training course allowed
him to complete a very professional investigation in accordance with the rules of evidence
and in complete adherence to court protocol.
John completes research course
Following completion of his Accident Investigation course John completed a research investigation module at Level 3. Now working within the public sector, John has put his new found knowledge to effective use. Continuing to develop his skills John is now moving towards a second successful career. TDC will continue to support John, pictured below, in achieving his ambitions.
Claims companies train with TDC
You
would of course expect people already in the accident investigation
world to know what is required from a professional investigator. However,
new legislation means that those within accident investigation know
the value of a valid qualification and so seek out TDC training which
provides a valid qualification.
New legislation led Andrew to gain his recognised qualification with
TDC.
When a hand truck did not help
After
qualifying with TDC, RichardÕs first job saw him investigating a serious
injury involving the unloading of a delivery vehicle. The worker slipped
from the back of the delivery vehicle landing on the upright hand truck
(pictured) sustaining serious injuries. Richard brought all his training
to the fore in order to ensure that the full details of the accident
were contained within his report to the law firm dealing with the personal
injury claim.
Court accepts TDC certification
When one of our past students was called to give evidence in court, the defence asked for evidence of his qualification to provide such evidence.
Paul contacted TDC who provided a letter of confirmation that he had successfully completed the accident investigation course. Although his evidence was accepted, other matters led to the case being lost. Never mind - as we say, no matter how good we are, we cannot win them all.
TDC passes City & Guilds inspection
As you would expect from City & Guilds, the inspection wasrigorous with the inspector checking students’ work, internal moderation and also interviewing past students who are randomly selected by the inspector. City & Guilds external verifiers are very professional in their work, so TDC was very pleased to pass the inspection at such a high level.
Works outing led to 26 stitches
While leaving a public house a man slipped and suffered severe head injuries. The whole incident was caught on CCTV. Investigations by TDC investigators found that the accident was not as a result of negligence on the part of the public house.
Past students still doing well
We were very pleased to hear from one of our past students who qualified in 1998. After qualifying, Sodagar began his own successful business, allowing him to branch out into the construction industry. The reason for the contact was that Sodagar wished to pass a file onto another accident investigator whose location was closer to the injured party. TDC was pleased to provide the details of the claim to another of our past students who took up the case on Sodagar’s behalf.
Factory accident
Burning the candle at both ends was not what the doctor ordered when a member of staff fell on a slippery floor in this candle warehouse. TDC investigators provided clear evidence of negligence in support of the injured party. Although we have very effective Health & Safety laws, the number of people still being injured is very, very high.